To all our customers,
I would like to assure you of our commitment in the midst of the COVID-19 crisis, even as we safeguard the health and safety of our team members and customers.
Some Delays in Delivery to be Expected
For customers expecting parcels from overseas, you may experience delays up to a few weeks. Countries around the world have imposed border control restrictions and airlines have greatly reduced their flights and any outbound items. We expect this situation to persist for a while.
Delays in International Postal Service
Due to strict border controls and restrictions on international travel, airlines have drastically reduced international services, leading to a significant reduction in air freight capacity and frequency to all international destinations.
We seek your understanding in this, as we know many customers have entrusted us with international deliveries to your loved ones. We continue to work round the clock with carriers to ensure that your shipments reach their intended addresses as soon as possible.
Thank you for understanding. We hope you and your family stay safe.
Founder & Director