BEANS AIR How To Reset The Headphone / BEANS AIR 如何重設耳機
Sometimes, the earphones fall out of sync. If, for example, both sides say 'pairing' but the sound is only from the right side then this indicates that the earbuds are no longer paired together. In this case, Plz removes " THECOOPIDEA BEANS AIR" from device, then put back both earphones in the charging case, wait 10 seconds and lift both at the same time. you can reconnect " THECOOPIDEA BEANS AIR" on the device
BEANS AIR The sound skips during playback via a Bluetooth connection / 連線播放期間出現跳音卡頓或斷連
A sound skip may be present not only due to a headset failure but also due to a state of the Bluetooth wireless communication or the smartphone.
Try the following:
Forget our earphone on your mobile devices and reconnect
Keep any obstacles, including people, out of the Bluetooth communication path between the headset and the smartphone.
Devices that use a 2.4 GHz frequency band, such as a microwave oven, a Bluetooth device, and a digital cordless device, may disturb the wireless communication. Move those devices away or turn them off.
Change the Bluetooth sound quality setting of your smartphone from “High quality” to an option, such as “Standard” or “Priority on communication”. For details, refer to the user manual for the smartphone you are using.
Restart the smartphone.
When you are listening to music with a smartphone, exit the unused apps running on the smartphone.
If multiple devices concurrently access a single Wi-Fi access point for playing music from music services or songs stored on a computer, the network communication speed may slow down. Minimize network use, such as internet access for devices other than the smartphone that is playing music.
Delete the device information of the headset from the smartphone, and then pair the headset with the smartphone again.
Because the transmit power of Bluetooth is weak, the signal is easily reflected back in an open place, so the connectivity is better, and In the partition wall, the Bluetooth signal cannot pass through the wall, and the signal cannot be reflected, which causes the sound skips, or disconnect
Because everyone’s ear shape is a little different, the earbuds are also different when they are worn, such as our BEANS AIR / CARGO 02. The normal way to wear the earphones is to face upwards. However, when some people wear large ears, they may put the earphones horizontally, which may cause the ear sockets to block the antenna position. When the earphones are found to be stuck or disconnected, please adjust the wearing position, then disconnect and re-connect with the device
因為每個人的耳朵形狀有一點不同,耳機在配戴的時候也會不同,例如我們的 BEANS AIR /以及CARGO 02 ,正常配戴方法是耳機天線朝上。但有些人耳朵比較大佩戴的時候,有可能把耳機橫置導致耳窩有機會阻擋天線位置,當發現耳機出現卡頓或斷連的時候,請調整配戴的位置,斷開連接後重啟開機連接。
BEANS AIR / Poor charging/充電不良
Poor charging case below :
i) The earphone not set stable in the charging case
ii) When the charging case closed, moving to the earphone position causes charging fail.
iii) When carrying out the headset, movement may cause the headset automatlly start .
iv) Please make sure that the charging case been fully charged with 100%. Sometimes it may be that the charging case does not have enough charge to supply the earphones, resulting in not charging.
v) In some cases, the problem can be solved by plugging the charging cable we paid into the charging compartment.
vi) Please note that after opening the package for the first use, the transparent adhesive stickers attached to the metal contact points of the earphones can be moved to ensure that the earphones can be charged normally: